FAQ
EXPÉDITION
Bellini est une entreprise exclusivement commerciale, qu'est-ce que cela signifie ?
Nous sommes une entreprise B2B (business-to-business), ce qui signifie que nous travaillons exclusivement avec des architectes d'intérieur, des détaillants, des architectes et d'autres entreprises du secteur du meuble et du design.
Where is Bellini Modern Living furniture made?
The majority of our furniture, such as our dining sets and leather sofas, is made in Italy. Our fabric sofa collection, Carrera, is made in Canada. A small portion of our goods, including select artworks and occasional tables, comes from Asia. Each item's country of origin is clearly stated
on its respective product page.
Do you have a showroom?
Yes, we have two permanent showrooms: one in High Point, North Carolina, and one at our headquarters in Toronto, Ontario. You can book an appointment with your sales rep or take a virtual tour.
Can I check inventory levels online?
Yes. Approved trade partners can view real-time inventory via our dealer portal. Please reach out to your sales representative to request access.
Do you offer marketing materials for retailers?
Absolutely. We provide high-resolution images, tear sheets, digital catalogs, and other marketing assets to our trade partners. Contact our headquarters or your sales rep for more information.
How do I become a Bellini dealer?
If you're interested in carrying our line, please fill out our trade application form or contact our head office. We’ll review your application and provide you with onboarding materials if approved.
PAIEMENTS
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Can I use Bellini products in hospitality or commercial projects?
Many of our items are suitable for hospitality and commercial use. All items eligible are indicated within their “features”, and this requirement can be filtered in the browse menu. For large-scale or custom projects, please reach out to headquarters or contact your local sales rep.
Are your products customizable?
Bellini offers a range of interchangeable products that allow you to choose from different colors, sizes, and finishes. This interchangeability depends on the options we keep available; everything beyond that is a special order and must follow the options made available in that
regard.
For special orders, our sofas come with a wide variety of leather and fabric options. Check the product’s “Tear Sheet” to view available configurations. Our Canadian fabric collection also
supports COM (Customer’s Own Material). Please contact your sales representative or our headquarters for assistance.
Do you offer custom designs or private label options?
Please reach out to discuss your project requirements.
ORDRES
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Do you offer international shipping?
Yes. Bellini Modern Living ships globally. Within North America, we handle all freight-related documentation to ensure a smooth delivery. Outside of North America, customers must arrange their own freight.
Will my furniture require assembly?
Many of our products come pre-assembled. However, some items may require minimal assembly. Instructions are included with each item. For ceramic dining tables, we recommend professional assistance due to the weight of the tops.
WARRANTY & RETURNS
Do your products come with a warranty?
Yes. Bellini offers a manufacturer’s defect warranty for all products, typically one year, and two years for select items. This warranty covers manufacturer defects only and does not apply to customer misuse. Any damage incurred during shipping must be reported within 4 days of receipt. For full details, please refer to our Warranty Policy.
What is your return policy?
Return policies are determined by the retailer from which you purchased the item. Please refer to their policy for more details. In regard to our trade customers, all returns require an authorized RA paired with a valid reason involving a defect of some sort.
CUSTOMER SUPPORT
How can I contact customer support?
You can reach our support team via phone or email. Visit our Contact Us page for the most up-to-date contact information.
Do you offer trade or wholesale accounts?
Yes. We work exclusively with retailers and interior designers. To inquire about opening a trade or wholesale account, please fill in this application.
https://bellinimodernliving.b2bdirect.io/account/register
- Choosing a selection results in a full page refresh.